This guide walks you through the steps to easily add authorized users to your GPX account. Learn about different permission levels, how to send invitations, and best practices for maintaining account security. Whether you’re sharing access with family or team members, this guide ensures you can grant the right level of access with confidence.
Understanding Account Permissions
Before inviting users, it's important to understand the different access levels you can assign. Here's a quick breakdown:
Admin: Full access to everything, including managing devices, inviting users, handling subscriptions, and updating payment methods.
All Devices: Can view all devices but cannot manage user invitations.
Specific Devices: Access is limited to specific devices as assigned by an Admin.
Note: Only an account admin can adjust permission settings.
How to Invite a User
Access Your Account. Go to app.gpx.co and sign in with your email and password.
Navigate to the Manage Tab. Click "Manage" at the top of the screen, then select "User Access."
Send an Invite. Click "Invite User," enter their name and email address, select their access level, and hit "Invite User" to send the invitation.
Note: The invitee will receive an email to set up their login credentials. The invitation token expires after 36 hours.
Key Reminders for Account Security
Trust is Key. Only invite users who genuinely need access to your tracking information.
Keep Credentials Private. Never share your login details.
Strong Passwords Matter. Use unique passwords and encourage your new user to do the same.
Permission Control. Grant only the necessary access levels to new users.
Regular Checks. Periodically review who has access and adjust as needed to maintain security.
Tip:
When assigning access, less is often more. Start new users with minimal necessary permissions to maintain security and privacy. This approach keeps things simple and secure, allowing for gradual access expansion as needed.
What’s Next?
Need more help? Explore all our helpful articles by visiting our Knowledge Base Home Page or reaching out to your dedicated Customer Success Manager through the messenger.